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Hiring for Technical Support Engineer in Ernakulam / Kochi/ Cochin, for Exp. 1 - 3 yrs at Codelathe Technologies Inc.

Posted by: Codelathe Technologies Inc.     Posted date: 03-Apr

Job Description:CodeLathe, (an Austin, TX, USA based company) is looking for a passionate remote technical support to provide technical support for our customer base around the world during 12 pm - 8 pm CST. This is a remote-job position and will require working remotely with other team members. Responsibilities: Answer technical questions about software installation, deployment, and usage scenarios Assist customers with installation and configuration of CodeLathe software Work directly with customers to troubleshoot, diagnose and resolve technical issues with CodeLathe' s software Assist Engineering teams by escalating, reproducing customer issues until a solution is reached Add and improve technical documentation Required Qualifications:& amp nbsp Bachelor' s Engineering degree with fresher or 2 years of professional technical support experience is required Ability to work in USA time zones Experience with Microsoft Windows Server OS Administration and Troubleshooting including Active Directory will be an advantage Strong Experience with Linux Administration and Troubleshooting is required Excellent written and verbal communication skills Self-starter, highly motivated and works with little or no supervision Genuinely passionate in helping others takes ownership and pride in their job

tags: 12
Post Details
Job Title Hiring for Technical Support Engineer in Ernakulam / Kochi/ Cochin, for Exp. 1 - 3 yrs at Codelathe Technologies Inc.
Classification Engineering / Manufacturing Jobs
Job Type Full-time
Location Ernakulam / Kochi/ Cochin
Job Salary null
Company and Contact Details
Company Codelathe Technologies Inc.
Company Website http://Website Not available
Company Profile Company Profile not providedCompany address not provided
Contact Person Name Name confidential

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